• FREE collections in May and June & FREE returns in September

FAQs

  • I’m not sure how many boxes I need, what do you suggest?

    It is hard to know how many boxes you’ll need but it is best to order and pay for more than you need (within reason!) and we will refund you for any you don’t use. If you don’t order enough, just order some more online and we will drop them off for you. Remember you can also store your items in suitcases.

  • I have some items that won’t fit into a box or suitcase; can you store it for me?

    We are able to store most items but please check with us first to get a price. If it won’t fit into a box or suitcase, it is your responsibility to ensure that it is protected with suitable packaging.

  • Is there a weight limit for boxes and suitcases?

    The general rule is that if you can’t lift the box or suitcase easily yourself then neither can we! Boxes, suitcases and their contents may be damaged if they are too heavy. Books in particular can weigh a lot, so please use an extra box if need be.

  • Do you provide sellotape?

    Yes, we provide packaging tape when we drop off your empty boxes.

  • Do I need to label my storage?

    Yes, please make sure each item has your name clearly marked on it when we pick them up.  It is a good idea to write what is in each box to make unpacking a bit easier when we return the boxes to you!

  • How big are the boxes you supply?

    Our boxes are 432mm x 305mm x 279mm.  We sometimes use recycled boxes so the sizes may vary slightly.

  • Can I use my own boxes?

    It is no problem to use your own boxes but they must be strong enough.  We are happy to take plastic storage boxes as long as they are not too heavy.

  • Where are my items stored?

    We store your items at a secure location in Fife with 24/7, alarmed security.

  • What happens if I want to pick my storage up early?

    No problem.  Please email us and we will arrange a convenient date and time to return your items.

  • How do I pay?

    All payment must be made at the time of booking using Paypal.  You don’t need to have an account with them to do this, you can pay as a guest.

  • Can students use the self storage units over the summer?

    Yes of course.  We have 20ft units available to rent and these can be a cost effective way for a group of students to store lots of items.  Please contact us for a quote.  We can arrange collection and delivery too or you are welcome to bring storage in your own transport.  We will give you directions at the time of booking.

  • I would like to store outside of the summer holidays, is this possible?

    Yes, we can provide storage all year round.  Please send an email with your requirements and we will let you know how much it will cost.

  • How much notice do you need to take bookings?

    We are a local company so we are able to take bookings right up to the last minute.  We have taken an order with an hour to go before the student left for the summer (although this is not recommended!)  We suggest booking as early as possible to ensure you get a drop off/collection slot that suits.